Customer Ombudsman

Tavvuk has a virtual counter for the defense of customer rights. The Customer Ombudsman will personally process your complaint and analyze whether your rights have been fulfilled. We guarantee that your request will be resolved in compliance with all consumer rights reflected both in the legislation and in the internal policies of our company.

Have your rights as clients not been taken care of?
Please fill in the form below
The client ombudsman will personally manage your claim together with the Legal Department and the Customer Service Department
You will receive the answer to your email within a maximum period of 3 business days
Contact us
Send us a message explaining the reason for the complaint

The personal data that you provide us by completing this form will be processed by Tavvuk Finance SPAIN, SLU in order to manage your request.

We inform you that your data will be located on the servers of Amazon Web Services Inc. within the European Union ( ).

You can exercise your rights of access, rectification, deletion or limitation by sending an email to [email protected] , as well as submit a claim to the Control Authority.

You can consult additional information on the processing of your personal data at any time by accessing the Privacy Policy .

Write us
You can also write to us at the following address:
C / Moia 1, 1, 08006 Indiana